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Director of Family Child Care Services

Department: C&FS Admin
Location: Lowell, MA

The Family Child Care Director is responsible for the supervision of the Family Child Care Specialists in monitoring of sub-contracted family child care providers across several content areas as well as supporting participating families enrolled in the system.  Also responsible for the Professional Development of the System and Staff.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We Offer:

  • Casual work environment
  • 4 weeks of Paid Time Off (PTO)
  • Medical
  • Dental
  • Vision
  • Paid Life Insurance
  • Tuition reimbursement
  • 11 paid holidays
  • Paid sick leave
  • Career advancement and professional development
  • 5% contribution to your 401K whether you participate on your own or not.
  • Great co-workers and a great mission, supportive environment with an outstanding Community Action Agency


Duties & Responsibilities 

  •           Supervise Family Child Care staff in Lowell and Wakefield.
  • Ensure the effective development, implementation, of the FCC Services.
  • Maintain compliance with Massachusetts Department of Early Education and Care Contract requirements (i.e. Basic Eligibility, Supportive, Voucher).
  • Ensure FCC Specialists model/demonstrate developmentally appropriate practices,  and review developmentally appropriate curriculum plans prepared by FCC sub-contracted providers on a monthly basis.
  • Ensure FCC Specialists are assigned to sub-contracted providers to provide technical assistance and ensure compliance around quality program, health, safety standards and behavior management.
  • Assist the Director in ensuring placement of children into sub-contracted provider homes including communicating effectively with parents, sub-contracted providers and related community agencies regarding eligibility, enrollment, and required documentation is completed by FCC Specialists when necessary.
  • Ensure FCC Specialists Coordinate developmental assessment of children and provide referral for needed services and follow up.
  • Ensure information on sub-contracted Providers, Families and Children in the agency data base(s). are up to date and maintained by FCC Specialists. 
  • Evaluate and monitor program effectiveness and success.
  • Develop and Implement Professional Development for Providers to meet State and Agency initiatives such as but not limited to QRIS
  • Uphold the values of CTI C.A.R.E.S. Compassionate, Accountable, Respectful, Empathetic, Services.
  • Perform other related duties as assigned.



  • Bachelors degree in Human Services preferred 
  • 3-5 years of supervisory experience preferably in a childcare center
  • Strong, proven leadership and decision making abilities required.
  • Desire to work with low income, culturally diverse, and at-risk families and individuals.
  • Excellent Customer Service, organizational, interpersonal, oral and written communication skills.
  • Ability to manage multiple priorities and work in a fast-paced environment.
  • Excellent crisis management skills.
  • Proficient computer skills required in basic computer software and data collection systems.
  • Good attention to detail and ability to maintain confidentiality.
  • Bilingual skills (English/Portuguese or English/Spanish) desired.
  • Evidence of recent Mantoux, physical exam, and MMR.
  • CORI / SORI/ DCF / fingerprinting.
  • Reliable transportation required.
  • Must be able to show evidence of full COVID 19 vaccination or requested waiver for medical or religious reasons. 

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.




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