Microloan Program Coordinator

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 600 employees dedicated to reducing barriers and creating opportunities for low income individuals and families.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

• Pay starts at $24.50
• Casual work environment
• 4 weeks of Paid Time Off
• Medical
• Dental
• Vision
• Paid Life Insurance
• Tuition reimbursement
• 12 paid holidays
• Paid sick leave
• Career advancement and professional development
• 5% contribution to your 401K whether you participate on your own or not.
• Great co-workers and a great mission with an outstanding Community Action Agency
• 37.5 hour work week

We are seeking a Microloan Program Coordinator who will be responsible for all duties related to Microloan Programs at CTI, including managing the loan portfolio, managing all loan reporting requirements, ensuring that pre-and post-loan technical assistance is provided in a timely manner. This position is also responsible for outreach and training to small business clients of the center and may be required to perform servicing and liquidation actions.

Responsibilities include:

• Ensure that the Entrepreneurship Center meets its minimum loan closings each year, as set forth in our SBA Intermediary Contract.
• Ensure that the Entrepreneurship Center has available loan funds to meet the obligations of the contract as well as demand for loans.
• Ensure that all loans are serviced, underwritten, closed and reporting according to SBA Intermediary contract requirements.
• Work closely with regional, state and federal SBA and other local organization teams to ensure a strong, productive relationship between the ECenter and various partners. Perform local travel to local businesses.
• Work closely with CTI’s fiscal department to ensure that all loan payments are made in a timely manner.
• Ensure that all client engagements are documented, and that all SBA data is clean and reported appropriately and in a timely manner.
• Provide highly quality, appropriate pre and post loan technical assistance during the application/underwriting process to mitigate loan risk.
• Manage relationship with SBA Funding committee and local banking partners to ensure high quality referrals to the SBA Microloan.
• Manage loan and other CRM database to ensure compliance on all reporting, internally and externally.
• Uphold the values of CTI – Equity, Integrity, Compassion.
• Perform other related duties as assigned.

Qualifications:

• High School Diploma or equivalent. Associates Degree preferred.
• Minimum of 3 years’ experience in loan generation, business development, business ownership or project management required. Previous training experience preferred.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Excellent analytical and problem-solving skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Excellent attention to detail and ability to maintain confidentiality.
• Proficient computer skills to include: Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems.
• Desire to work with low-income, culturally diverse, and at-risk families and individuals.
• Ability to perform local travel.
• Ability to work effectively with and meet the needs of people from a diverse range of backgrounds, cultures, and identities, including underserved communities and people from the different racial groups, socioeconomic statuses, nationalities, and languages that make up CTI’s clientele.
• Bilingual skills (English/Khmer, Spanish, or Portuguese) a plus.

Equal Opportunity Employer – Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative, outcome focused team in an organization committed to excellence.