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Coordinated Entry Housing Navigator

Department: Residential Programs
Location: Lowell, MA

Coordinated Entry Housing Navigator - Housing & Homeless Services


Are you interested in a position that will make a difference in your life and the lives of others?  Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low income individuals and families.


We are seeking a Coordinated Entry Housing Navigator who will be responsible for overseeing the Coordinated Entry Process for the North East region of the Balance of State. This includes reviewing and assessing the Coordinated Entry (CE) Vulnerability Tool to document and track the most vulnerable participants in the region and coordinate a regional response. This position ensures compliance with program goals and regulations as well as the reporting responsibilities to the Department of Housing and Community Development.


Responsibilities include: 

  • Direct the administration and management of the Coordinated Entry process in the North East region of the Balance of Stateís Continuum of Care.
  • Collecting and reviewing assessments to identify most vulnerable participants.
  • Develop and maintain tracking systems to coordinate regional efforts to support the rehousing of participants.
  • Develop and maintain systems to increase communication and understanding of a coordinated response across all partnering agencies.
  • Assist providers with improved access to services for homeless individuals.
  • Develop and facilitate Coordinated Entry training.


Qualifications include:

  • Masterís Degree in a relevant field preferred.  Bachelorís degree in relevant field required. 
  • Must have a minimum of four years of related work experience.
  • 2+ years of program management experience including supervision of staff.
  • Ability to maintain confidentiality within the workplace.
  • Strong proven decision-making abilities.
  • Proficient computer skills required in basic computer software and data collection systems.
  • Excellent organizational, interpersonal, oral and written communication skills.
  • Sensitivity to the needs of the participant population.
  • Bilingual skills (English/Spanish or English/Khmer) a plus.
  • Must have evidence of full Covid-19 immunization or must request approval for religious or medical exemption.



CTI offers a comprehensive benefits package including, Medical, Dental, Vision, STD/LTD, Tuition Reimbursement and a 5% contribution to your 401K, 11 paid Holidays, 4 weeks of Paid Time Off, paid sick leave and much more.


Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.


This is an exciting opportunity to become an integral member of an innovative, outcome focused team in an organization committed to excellence.



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