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Deputy Division Director - Residential Programs

Department: Housing
Location: Lowell, MA

The Deputy Division Director of Residential Programs is responsible for the administration and management of Community Teamwork’s homeless shelter and rapid rehousing programming. This encompasses the organizations EA Family Shelter portfolio and rental assistances supportive services.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We Offer:

  • Casual work environment
  • 4 weeks of Paid Time Off (PTO)
  • Medical
  • Dental
  • Vision
  • Paid Life Insurance
  • Tuition reimbursement
  • 11 paid holidays
  • Paid sick leave
  • Career advancement and professional development
  • 5% contribution to your 401K whether you participate on your own or not.
  • Great co-workers and a great mission, supportive environment with an outstanding Community Action Agency

Duties and Responsibilities

  1. Provide administrative support and oversight of homeless shelters, emergency, preventive and supportive programs, including the HomeBASE program.
  2. Provide supervision of staff including recruitment, supervision, evaluation and leadership as well as the coordination of staff training and development activities.
  3. Oversee the ongoing development of social services, self-sufficiency components, including case management activities. 
  4. Participate in community partnerships and linkage development.
  5. Ensure program compliance with funding source policies, regulations, goals and objectives.
  6. Assist in the development of overall program services, budgets and procedures.
  7. Implement, monitor and enhance procedures for maintenance of appropriate documentation, internal and external referrals for services.
  8. Assist the Division Director, as needed, in the preparation of grant requests, the development of initiatives and programs, and preparation of required materials and reports.
  9. Participate in local, state and federal policy planning as directed.
  10. Uphold the values of CTI C.A.R.E.S. – Compassionate, Accountable, Respectful, Empathetic, Services.
  11. Perform other related duties as assigned.

Qualifications

  • Bachelors Degree required 
  • At least five (5) years’ experience in non-profit administration, in Human Services, with supervisory or management experience and oversight for residential services required. 3 years previous supervisory experience required.
  • Demonstrated leadership skills and proven ability to motivate, organize and convene people and groups.
  • Ability to maintain confidentiality within the workplace
  • Strong proven leadership and decision making abilities.
  • Demonstrated ability to handle budgetary matters.
  • Demonstrated ability to comprehend and work with complex governmental regulations. 
  • Ability to effectively supervise, motivate and develop staff.
  • Ability to articulate program goals and policies to participants, other community agencies, and vendors.
  • Experience in program planning and administration.
  • Proficient computer skills required in basic computer software and data collection systems.
  • Excellent organizational, interpersonal, oral and written communication skills.
  • Sensitivity to the needs of the participant population.
  • Good working knowledge of community resources available to low-income individuals and families.
  • Must be able to pass CORI background check
  • Must show evidence of Covid-19 immunization or a requested and approved medical or religious exemption upon hire.
  • Excellent crisis management skills.
  • Bilingual skills (English/Spanish or English/Khmer) a plus.

 

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.

 

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