Residential Counselor - part time - every Saturday and every Sunday 12am-8am

Pay Range $20.59 - $21.21 per hour + $3.00 per hour differential for working the overnight shift

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

We have an opening for an individual to work in our Shelter Staff program. Residential Counselors are responsible for working closely with clients in a congregate emergency residential shelter site, to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations which include enforcing safety measures, program rules, and expectations using a trauma informed and client centered approach.

Essential Functions and Responsibilities

• Assist with screening, intake activities and orientation of new clients into the shelter program
• Provide guidance and information to clients regarding the daily activity schedule, house rules, and policies
• Ability to adhere to and enforce program rules, policies, and procedures
• Oversee security and safety
• Complete housekeeping duties
• Ensure daily chores are completed
• Provide emergency crisis management to individuals
• Uphold the values of CTI – Equity, Integrity, Compassion

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

• High School Diploma or equivalent education
• Excellent customer service, organizational, interpersonal, oral and written communication skills
• Excellent crisis management skills
• Proficient computer skills in basic computer software and data collection
• Experience working with vulnerable populations
• Good attention to detail

Preferred Qualifications

• Bilingual skills (English/Spanish, English/Khmer, English/Portuguese)

Benefit Information

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

• Paid Sick Leave
• 5% employer contribution to your 401(k) retirement account after 6 months of employment
• Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve
• The stated pay range represents the Agency’s good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications

Equal Opportunity Employer – Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.