Career Opportunities with Community Teamwork Inc

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Youth Navigator- Case Manager

Department: Housing
Location: Lowell, MA

Youth Navigator - Case Manager

Youth Services is EXPANDING!!

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low income individuals and families.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

  • Casual work environment
  • 4 weeks of Paid Time Off
  • Medical
  • Dental
  • Vision
  • Paid Life Insurance
  • Tuition reimbursement
  • 11 paid holidays
  • Paid sick leave
  • Career advancement and professional development
  • 5% contribution to your 401K whether you participate on your own or not.
  • Great co-workers and a great mission with an outstanding Community Action Agency
  • 37.5 hour work week

We are seeking a Youth Navigator as part of CTIís Youth Services team located at the Youth Opportunity Center.

The Youth Navigator will be responsible for case management for homeless and at risk youth and young adults between the ages 16-24. The Youth Navigator provides advocacy, support, and community connection to assist participants and families to overcome barriers to self-sufficiency and stability, while assisting young adults in accessing support from across the Greater Lowell Area.

Responsibilities Include:

  • Supporting participants in accessing basic needs
  • Assessing individual stability
  • Hold regularly scheduled case management sessions with participants
  • Formulation of youth lead - Individualized Service Plans
  • Connect with community partners and resources
  • Assisting other Youth Services team members as needed
  • Supporting programming and difficult or complex situations.
  • Meeting with young adults in the community to allow for better access to services


  • Bachelorís Degree preferred, preferably in a Human Services related field.
  • Minimum 5+ yearsí direct case management experience may substitute for degree.
  • Two years of experience working with at risk youth.
  • Ability to work comfortably with at-risk youth in both group and individual settings, preferably with experience supporting at risk youth entering into employment and post-secondary education.
  • Minimum of one year assessment, advocacy and case management work in a Human Service field required.
  • Demonstrated knowledge of community resources available to low-income individuals and families.
  • Excellent customer service, organizational, oral and written communication skills.
  • Ability to manage multiple priorities and work in a fast-paced environment.
  • Proficient computer skills required in basic computer software and data collection systems.
  • Excellent crisis management skills.
  • Ability to maintain accurate records and confidentiality of information.
  • Excellent attention to detail.
  • Bilingual (English/Spanish, English/Khmer, English/Portuguese) preferred.
  • Valid Driverís License
  • Must have evidence of full COVID-19 immunization or must request and receive approval for a religious or medical exemption.

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.

This is an exciting opportunity to become an integral member of an innovative, outcome focused team in an organization committed to excellence.


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