Career Opportunities with Community Teamwork Inc

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Business Coach

Department: Entrepreneurship Center
Location: Lowell, MA

Business Coach

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low income individuals and families.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

  • Casual work environment
  • 4 weeks of PTO
  • Medical
  • Dental
  • Vision
  • Paid Life Insurance
  • Tuition reimbursement (for degreed programs)
  • 11 paid holidays
  • Paid sick leave
  • Career advancement and professional development
  • 5% contribution to your 401K whether you participate on your own or not.
  • Great co-workers, a supportive environment and a great mission with an outstanding Community Action Agency

We are seeking a Business Coach to work in our Entrepreneurship Center to provide Small Business Support. This position is responsible for coordinating and providing appropriate technical assistance (small business coaching) for small business clients.  Responsibilities include performing client needs assessments, creating a business plan, providing program approved technical assistance, reporting on outcomes as required by the particular grant under which the business coaching is being provided.          

.Duties & Responsibilities:

  • Assist business owners at all stages of business to ensure that their business outcome improve as a result of business coaching.
  • Assign and verify that all assigned digital curriculum is completed by the entrepreneur.
  • Follow up on digital curriculum assigned work to ensure the client understands the assigned work.
  • Provide high quality on-site technical assistance business coaching after the client successfully completes the assigned work.
  • Maintain professional level relationships with all business, following the communication expectations of the Ecenter.
  • Document all TA in the Ecenter’s CRM.
  • Work in coordination with other TA providers to ensure that each business is getting a wrap-around support experience.
  • Work closely with Director of Ecenter to ensure that all clients are aware of, and prepared to apply for an SBA loan if appropriate.
  • Travel to local community sites as necessary to meet with area business owners for support and coaching.
  • Integrate a DE&I lens in all activities, encourage colleagues to engage in DE&I work, and contribute to our mission of building a more diverse, equitable, and inclusive organization for our employees, clients, and partners; requires ongoing investment in a personal and professional journey to understand identity and address unconscious bias, power, and privilege.

Successful candidate will possess:

  • High School Diploma or equivalent
  • 3-4 years’ professional experience in one or more of the following areas: marketing, finance, bookkeeping, operations, restaurant or retail management, plus 1-2 years’ experience as an educator or coach.
  • Demonstrated ability to conduct effective participant interviews, develop participant goals and case management plans and to document plans and participant outcomes.
  • Solid experience in a unique specialty area of TA such as marketing, finance, bookkeeping, operations, restaurant retail management.
  • Demonstrated knowledge of community resources available to local businesses.
  • Public speaking, outreach, and marketing skills.
  • Working knowledge of Google Drive, Salesforce, MS Word, Excel and accounting software programs, particularly QuickBooks.
  • Excellent customer service, interpersonal, oral and written communication skills.
  • Ability to maintain accurate records and confidentiality of information.
  • Knowledge and experience working with low income, culturally diverse, and at-risk families and individuals.
  • Strong ability to problem-solve.
  • Ability to work flexible hours including some evenings, occasional Saturdays and to travel to local community sites.
  • Ability to work effectively with and meet the needs of people from a diverse range of backgrounds, cultures, and identities, including underserved communities and people from the different racial groups, socioeconomic statuses, nationalities, and languages that make up CTI’s clientele.
  • Bilingual skills a plus.

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.

This is an exciting opportunity to become an integral member of an innovative, outcome focused team in an organization committed to excellence.

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