Job Title: Case Manager – Individual Homelessness

Location: Greater Lowell and Merrimack Valley Region

Organization: Community Teamwork

Salary: Starting at $24.34 per hour

Work Schedule: 37.5 hours per week

Are you passionate about making a difference in your community? Join Community Teamwork as a Case Manager and help us end homelessness in the Greater Lowell and Merrimack Valley Region.

About Us:

Community Teamwork is a private non-profit organization with over 600 employees committed to reducing barriers and creating opportunities for low-income individuals and families. We offer a supportive, mission-driven environment where you can thrive both personally and professionally.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

Benefits:

• Casual work environment
• 4 weeks of Paid Time Off
• Medical, Dental, and Vision insurance
• Paid Life Insurance
• Tuition reimbursement
• 12 paid holidays
• Paid sick leave
• Career advancement and professional development opportunities
• 5% contribution to your 401K, whether you participate or not
• Great co-workers and a fulfilling mission

Responsibilities include:

• Complete intake and needs assessments with each participant, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food & nutrition, school & daycare, legal issues, health, parenting, and daily living skills.

• Interview and evaluate clients to formulate Individualized Service Plans based on Program requirements. Work closely with clients to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process.

• Help clients build self-sufficiency plans. Assist clients to transition to self-advocacy roles.

• Advocate on behalf of clients, and attend administrative hearings if necessary.

• May perform home visits and/or unit inspections.

• Establish, evaluate and monitor goals for clients linked to measurable outcomes. Work collaboratively with interdisciplinary team of collateral providers and partners to ensure coordination of services.

• Maintain the structure and policies of the program through orientation of participants by reviewing program rules, policies, and case management visits.

• Maintain accurate case records by documenting all services rendered including up to date case notes, telephone contact logs and referrals. Enter required data into the agency databases with reporting as required.

• Provide emergency response management to address any crises or safety issues that may arise.

• Accompany and/or transport participants to appointments as necessary. Assist families with arranging appointments.

Qualifications:

• Prior related experience required.

• High School Diploma or Equivalent required.

• Knowledge and experience working with low income, culturally diverse, and at-risk families and individuals.

• Demonstrated knowledge of community resources available to low-income individuals and families.

• Excellent customer service, organizational, oral and written communication skills.

• Ability to manage multiple priorities and work in a fast-paced environment.

• Proficient computer skills required in basic computer software and data collection systems.

• Excellent crisis management skills.

• Ability to maintain accurate records and confidentiality of information.

• Valid driver's license.
• Bilingual (English/Spanish, English/Khmer, English/Portuguese, English/Haitian-Creole) preferred.

How to Apply:

If you are ready to make a significant impact in the lives of others and be part of a dynamic team, apply today by clicking on the Start your Application button below!

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.